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“Is Amazon running prompts on our supplement that read like health claims? Who on our team sees them?”

Trust is the product. Keep claims off your ads.

Supplement shoppers ask about dose, testing and form, and sometimes about conditions. Amazon writes prompts from your listing and runs them on your ads. Adcquire tags the ones that touch health claims and says why, lets you try your pause rules as a dry run, and holds every pause for a person’s approval unless you set the rule to automatic.

14 days free · no card needed · View pricing →

▲ 43%
testing & dietary questions, week on week · Northfield demo
3.0×
return on dosing prompts · demo
Every
pause logged, with who or which rule approved it

The problem today

The assistant answers health questions next to your ad.

Prompts run on your Sponsored Products and Sponsored Brands campaigns automatically. You can’t write them or approve them first. You can only pause them after they’ve had clicks. In supplements, a prompt that mentions a condition or a treatment can read like a claim your label would never make, and it runs next to your ad.

US only

Sponsored prompts run in the US store

Enrolled automatically

Every eligible SP and SB campaign

Billed at your CPC

Since 25 March 2026, from the same budget

65 days

How long the console lists a clicked prompt

1Claims

Conditions and treatments in the prompt

“Pregnant”, “insomnia”, “immune”, “treat”. The answer to one of these can read like a medical claim, and it appears under the Sponsored label on your ad.

Prompt“Can I take it while pregnant?”

2Timing

You find them after they’ve spent

A prompt appears in the console only once it’s been clicked. There’s no preview, no approval step and no record of who paused what, or why.

3Trust

Testing questions are rising

Third-party testing and dietary questions rose 43% in a week in the demo. They sell better when the listing names the lab.

Prompt“Is it third-party tested?”

4Form

Capsule questions with no orders

Capsule size, aftertaste, which form of magnesium: specific questions that get clicks and no orders when the listing doesn’t answer them.

Prompt“Are the capsules hard to swallow?”

How it works

Step by step, on Northfield.

Northfield is a fictional supplement brand; figures are its demo data, and two prompts in the screen are examples, marked as such. Pick any step to jump to it.

Northfield · demo data · 2 examples
  • Should I take it at night or in the morning?Clear
  • Can I take it while pregnant?Flag
  • Is it third-party tested?Clear
  • Does it help with insomnia?exampleFlag
  • Is it doctor recommended?exampleFlag
  • Are the capsules hard to swallow?Clear

Conditions · insomnia, anxiety, immune, cholesterol…

Treatments · cure, treat, detox, weight loss…

Authorities · FDA, clinically proven, doctor recommended…

Safety · pregnant, breastfeeding, allergy, toxic…

Your watch-words · anything you add in settings

Every prompt passes a screen

After each upload, every prompt is read against lists of condition, treatment, medical-authority and safety words, plus watch-words you add.

What you decide with it

Not a report to read. Decisions to make.

Review

0

kinds of word checked: condition, treatment, authority, safety

Every health-claim prompt, the week it reaches your report

Tagged with the word that caused it and announced once after the upload, so your compliance lead reads it before it has run for a month.

Prove

▲ 00%

testing & dietary questions, week on week · Northfield demo

Name the lab

Testing questions are rising, and return 2.6×, below your line. Name the lab and link the certificate, and those clicks have something to trust.

Fix

$000

on capsule questions, 0 orders · demo

Capsule questions that don’t sell

Capsule size and aftertaste: 119 clicks, no orders. Give the capsule size in a bullet and an image.

Who uses it

One view, for everyone who touches it.

Compliance & regulatory

Every prompt that mentions a condition, treatment, authority or safety topic, with the word that caused the tag, and a log of what was done about it.

Head of e-commerce

What prompts cost and sell, and a log of what was reviewed and what was done.

PPC manager

A queue of proposed pauses with the numbers, and a dry run before any rule is switched on.

Content team

The dose, form and testing questions shoppers click, ranked, to answer on the listing.

Today, and next

What works now, and what’s coming.

Works today, in every trial

  • Prompts report upload from Ads Console, as CSV or Excel
  • Every clicked prompt grouped by what the shopper is asking
  • Scale, fix or pause for every prompt, with the rule printed
  • Alerts when a new prompt appears in your report
  • Compliance-risk tags for condition, treatment, medical-authority and safety words, plus your own watch-words
  • A pause rule for compliance-tagged prompts, with a dry run before it acts
  • An approval queue, a change log with who did what, and undo
  • A weekly email summary: last week, the top three decisions and your alerts (on by default; turn it off in settings)
  • Response audit: a sample response you paste in, read against your listing — what it says that your listing doesn’t, and who it names

The business case

A prompt that reads like a health claim can run on your ad for weeks before anyone sees it. Northfield’s testing questions rose 43% in a week. Review the first kind and answer the second, and prompts become a place to build trust rather than a risk.

Coming · not in the product yet

  • Amazon Ads connection, pending Amazon’s approval, so approved pauses are sent for you

Questions

Before you trust it, the straight answers.

Does Adcquire check our listing claims?
No. It reads the prompts Amazon runs on your ads and tags the ones that touch health topics. Your listing and label claims stay with your regulatory process.
Is the tag list a legal standard?
No. It’s a practical first screen: words that often signal a condition, a treatment, a medical authority or a safety topic. It makes sure a person looks. It isn’t legal advice. Add your own watch-words for your products.
Can we block these prompts before they run?
No one can. Amazon doesn’t let advertisers write or pre-approve prompts. The only controls are pausing a prompt once it appears, or asking Amazon support to turn prompts off; Adcquire shows it to you at the first upload after it’s clicked.
Can a rule pause prompts for us?
A rule proposes and a person approves, unless you set the rule to automatic. Today you make the pause in Ads Console and mark it done. With the Amazon connection (Coming, pending Amazon’s approval), approved pauses would be sent through the Ads API.
Why not answer the question on our listing?
For dose, form and testing, you should. For conditions, answering in listing copy can break Amazon’s content rules or your own regulatory limits. Pausing the prompt is often the safer choice.
Is there a record we can show an auditor?
Yes, an internal change log of who did what and when (not a certified audit). Every proposal, approval, dismissal, pause and undo is in the change log with who did it and when, and every week you upload stays after the console drops it.

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