Terms of service
The terms, in plain English.
Who these terms are between
You (the business signing up) and Ovnit LTD, company number 17495977, registered office 128 City Road, London, EC1V 2NX, England, which operates Adcquire. Adcquire is for business use only: you confirm you’re signing up for your trade, business or profession (as a company, partnership or sole trader), not as a consumer. If you join a brand by invitation, you use Adcquire for that brand’s business under these terms, and the business that owns the brand is responsible for its team’s use. By creating an account you confirm you can accept these terms for your business, and you accept them on its behalf. Company details.
How the contract is made
You fill in the sign-up form, can check and correct every field before pressing “Start your 14-day free trial”, and the contract starts when we create your account. We email you to confirm (unless you joined from an invitation). We keep a record of the version of these terms you accepted and when, and we keep every past version and send any of them on request. These terms are in English only.
The service
Adcquire analyses advertising data you provide — today, the Sponsored Prompts and campaign reports you upload from Amazon Ads Console, and listing text you paste in. The Amazon Ads connection, and anything marked “Coming”, isn’t part of the service until it ships. What’s available.
Free trial
Each account starts with a 14-day trial with no card. Online payment isn’t available yet: nothing is ever charged unless you agree a paid plan with us in writing. An account left unused for a year after its trial ended — no sign-ins, and no new reports or Amazon connection in its brands — is deleted, as if you had deleted it, after an email warning a month before; signing in keeps it.
Plans and payment
Prices are on the pricing page, monthly or yearly. Before anything is charged, we confirm in writing the plan, the price, whether VAT applies, the billing period and how to cancel. You can cancel at the end of any period you’ve paid for. The subscription is separate from your advertising spend, which Amazon charges you directly.
Your data
As between you and us, your reports and settings are yours to control; Amazon’s terms also apply to Amazon advertising data. We keep it confidential, use it only to run the service for your brand’s Amazon advertising, never sell it or show it to other customers, and pass it only to the providers described in the privacy notice, which handle it on our instructions. Where your brand’s data includes personal data, we process it only on your instructions, under the data processing agreement, which forms part of these terms. You can export your prompts as CSV, and download everything we hold about you from your account page, at any time; deleting your account deletes your data as described on deleting your data.
Authority
You confirm you are authorised by the advertiser to upload its reports and to connect its Amazon Ads account.
Changes to your ads
Pauses and campaign changes are proposed by rules you set. An automation can approve a change for you within limits you choose, but nothing is sent to Amazon until a person on your team presses Send; until the Amazon connection is available, you make changes yourself in Ads Console. Each is logged. These are your decisions about your account; we can’t reverse money already spent.
No guaranteed results
Recommendations are based on your reports and stated rules, and estimates are labelled as estimates. We don’t promise any level of sales, ROAS, ranking or recommendation by Amazon.
Acceptable use
Don’t upload data you have no right to use, try to reach another customer’s workspace, try to break or overload the service, or use it to breach Amazon’s policies.
Amazon
We are an independent service provider and are not affiliated with or endorsed by Amazon. Amazon may change its reports, APIs or features at any time; we’ll adapt, but can’t guarantee anything Amazon controls.
AI
AI features are switched off. We will only switch them on if Amazon approves Anthropic in writing as a service provider for this data, and AI in Adcquire will say what they send and to whom first.
Suspension
We may suspend an account that breaks these terms or puts the service or other customers at risk, and we’ll tell you why. Where Amazon’s terms require, we may also block access and tell Amazon.
Liability
Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else the law doesn’t allow to be limited. Subject to that, our total liability is limited to the fees you paid in the twelve months before a claim.
Changes
We’ll give at least 30 days’ notice by email of material changes. If you don’t agree, you can stop using Adcquire and delete your account before they apply; if you’ve paid in advance for a period, we’ll refund the unused part. Changes needed by law or for security can apply sooner, and we’ll tell you why.
Law
These terms, and any dispute or claim (including non-contractual ones) arising from them, are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.